Return and Refund Policy

Return and Refund Policy
Last updated: September 23, 2025

Thank you for shopping at Nio Prints. We value your satisfaction and strive to ensure a hassle-free shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

You have 7 days from the date of delivery to request a return.

To be eligible for a return, your item must be:

• Unused and in its original condition.
• In the original packaging with all tags, labels, and accessories included.

Returns are not accepted for:

• Customized or personalized items.
• Perishable goods.
• Digital products or downloadable content.
• Items marked as “Non-Returnable” on the product page.

To initiate a return, please email us at akshaythorat1140@gmail.com with your order details and reason for the return. We will review your request and provide further instructions.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–7 business days, and the amount will be credited to your original payment method.

Note: Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to an error on our part.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please email us at akshaythorat1140@gmail.com with images of the defective product.

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, please:

• Check your bank account again.
• Contact your credit card company, as there may be processing delays.
• Contact your bank for further assistance.

If you have done all the above and still have not received your refund, please reach out to us at akshaythorat1140@gmail.com.